This agreement outlines the terms, boundaries, and expectations of our therapeutic relationship. By booking a session, you confirm that you have read, understood, and agreed to the following terms.

1. Confidentiality

All content shared in sessions is confidential and will not be disclosed to third parties without your explicit consent. However, there are legal and ethical exceptions:

  • If I believe there is a serious risk of harm to yourself or others
  • If required to disclose information by law (e.g., in the case of national security)
  • If disclosure is necessary for safeguarding children or vulnerable adults

I may discuss my work in clinical supervision as part of professional standards. Your identity will remain protected through anonymization.

I take brief notes after each session to support the therapeutic process. These notes are securely stored and contain no identifiable information.

2. Sessions and Fees

Each session lasts 50 minutes and is typically scheduled on a weekly or fortnightly basis unless otherwise agreed.

The session fee is clearly displayed and confirmed at the time of booking via the online platform or through direct communication. By proceeding with a booking, you acknowledge and accept responsibility for payment of the agreed fee. Session fees may vary depending on factors such as service type, client history, commencement date, or individual arrangements and typically range between €70 and €100. The specific fee for your sessions will be confirmed in writing prior to or during the first session and remains valid unless otherwise discussed and agreed.

If you arrive late to a session, we will still end on time in order to avoid overlapping with other clients. You may choose to discontinue therapy at any time; however, I recommend attending at least one final session to review the process and conclude the work in a respectful and intentional manner.

3. Cancellations and Missed Sessions

Please provide at least 24 hours’ notice if you need to cancel or reschedule a session. Cancellations made with less than 24 hours’ notice are subject to the full session fee unless due to a medical emergency or serious illness.

    If I need to cancel a session, I will notify you as soon as possible and offer an alternative time.

    4. Client Rights

    As a client, you are entitled to:

    • Ask questions about the therapy process, my qualifications, or the techniques used
    • Decline to participate in certain exercises or discussions
    • Request a change in approach or raise concerns about our work together
    • End therapy at any point without justification
    • Request a referral to another professional if you feel that a better fit is needed

    5. Boundaries of the Therapeutic Relationship

    Our relationship must remain strictly professional to protect the therapeutic process and ethical standards. I cannot engage in any social, personal, or business relationships with clients. I do not accept or offer gifts, bartering, or exchange of services. Communication outside of sessions should relate only to scheduling or therapy logistics.

    6. Risks of Therapy

    Therapy can involve exploring difficult emotions or past experiences. As such, you may experience emotional discomfort, including sadness, frustration, or anxiety. These responses are natural and often part of the healing process.

    While therapy often leads to positive personal growth, it may also bring changes in relationships or lifestyle. In couples therapy, for instance, it is possible that therapy may lead to discussions about separation or divorce.

    Therapy is a collaborative process, and while I guide and support the work, you are ultimately responsible for the choices and changes you make.

    7. Agreement

    By scheduling a session through www.penelopemyszka.com, you confirm that you have read and understood these Terms and Conditions. You agree to participate in the therapeutic process under the terms outlined above.

    If you have any questions or would like to suggest changes to this agreement, please contact me at info@penelopemyszka or penelopemyszka.psy@gmail.com prior to your first session.